Terms And Conditions
Last Updated 14-Feb-2026
1. Company Information
These Terms & Conditions govern the use of this website and the purchase of products offered by:
SC Flavours Of Transylvania S.R.L.
Buntesti, Bihor, Romania
Registered in Romania
J05/808/2018, CUI 39151785
Email: hello@carmenvranau.com
SC Flavours Of Transylvania S.R.L.
Buntesti, Bihor, Romania
Registered in Romania
J05/808/2018, CUI 39151785
Email: hello@carmenvranau.com
2. Acceptance of Terms
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
3. Products
We sell fine art photographic prints and related products.
Product images are presented as accurately as possible. However, slight variations in color may occur due to monitor settings and the nature of fine art printing.
Product images are presented as accurately as possible. However, slight variations in color may occur due to monitor settings and the nature of fine art printing.
4. Pricing and Payment
All prices are displayed in EUR and include applicable VAT (where required).
We reserve the right to modify prices at any time. The price applicable to your order is the price displayed at the time of purchase.
Payments are processed securely via third-party payment providers (e.g., Stripe). We do not store card payment information.
We reserve the right to modify prices at any time. The price applicable to your order is the price displayed at the time of purchase.
Payments are processed securely via third-party payment providers (e.g., Stripe). We do not store card payment information.
5. Orders
By placing an order, you confirm that:
- You are legally capable of entering into binding contracts.
- The information provided is accurate and complete.
We reserve the right to refuse or cancel an order in case of:
- Incorrect pricing due to technical error
- Suspected fraud
- Unavailable products
If payment has already been processed and the order is canceled, a full refund will be issued.
- You are legally capable of entering into binding contracts.
- The information provided is accurate and complete.
We reserve the right to refuse or cancel an order in case of:
- Incorrect pricing due to technical error
- Suspected fraud
- Unavailable products
If payment has already been processed and the order is canceled, a full refund will be issued.
6. Order Confirmation
After placing an order, you will receive an email confirming receipt of your order. This confirmation does not constitute final acceptance of the order.
The contract between you and us is concluded once the order has been processed and dispatched.
We reserve the right to cancel an order prior to dispatch in case of pricing errors, stock issues, or suspected fraud.
The contract between you and us is concluded once the order has been processed and dispatched.
We reserve the right to cancel an order prior to dispatch in case of pricing errors, stock issues, or suspected fraud.
7. Made-to-Order Products
All artworks are produced upon order unless otherwise stated. Printing and finishing begin after payment confirmation.
As each piece is individually produced using fine art printing processes, minor variations in tone, texture, or finish may occur.
Estimated production and delivery times are indicated on the product page or during checkout.
As each piece is individually produced using fine art printing processes, minor variations in tone, texture, or finish may occur.
Estimated production and delivery times are indicated on the product page or during checkout.
8. Editions
Artworks may be offered either as:
- Open Edition Prints – produced without a fixed limitation on the number of copies; or
- Limited Edition Prints – produced in a restricted number of copies.
Where applicable, the edition type and total number of prints available will be clearly stated on the product page.
Limited edition prints may be signed and/or numbered. Once a limited edition is sold out, no further prints of that specific edition and size will be produced.
The edition type does not affect statutory consumer rights.
- Open Edition Prints – produced without a fixed limitation on the number of copies; or
- Limited Edition Prints – produced in a restricted number of copies.
Where applicable, the edition type and total number of prints available will be clearly stated on the product page.
Limited edition prints may be signed and/or numbered. Once a limited edition is sold out, no further prints of that specific edition and size will be produced.
The edition type does not affect statutory consumer rights.
9. Custom and Personalized Orders
We may accept custom requests, including but not limited to:
- Adjustments to color range
- Alternative sizing
- Project-specific adaptations
Such products are considered personalized goods.
In accordance with applicable EU consumer protection legislation, the right of withdrawal does not apply to personalized or custom-made products.
- Adjustments to color range
- Alternative sizing
- Project-specific adaptations
Such products are considered personalized goods.
In accordance with applicable EU consumer protection legislation, the right of withdrawal does not apply to personalized or custom-made products.
10. Shipping and Delivery
Delivery times are estimates and may vary depending on production and shipping conditions.
For consumers, risk of loss or damage passes to you when you or a person designated by you physically receives the goods.
You are responsible for providing accurate shipping information.
For consumers, risk of loss or damage passes to you when you or a person designated by you physically receives the goods.
You are responsible for providing accurate shipping information.
11. Right of Withdrawal (EU Consumers)
If you are a consumer located within the European Union, you have the right to withdraw from your purchase within 14 days of receiving the goods, without providing a reason.
To exercise this right, you must notify us in writing within 14 days of delivery.
Returned products must be in original condition and packaging.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
This right does not apply to personalized or custom-made products.
To exercise this right, you must notify us in writing within 14 days of delivery.
Returned products must be in original condition and packaging.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
This right does not apply to personalized or custom-made products.
12. Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 48 hours of delivery and provide photographic evidence.
We will assess the issue and offer replacement or refund as appropriate.
We will assess the issue and offer replacement or refund as appropriate.
13. Legal Guarantee
Consumers benefit from statutory rights regarding defective or non-conforming goods under applicable EU and Romanian law.
Nothing in these Terms limits your rights under consumer protection legislation.
Nothing in these Terms limits your rights under consumer protection legislation.
14. Intellectual Property
All content on this website, including images, text, and design, is protected by copyright and intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
Purchase of a print does not transfer copyright or reproduction rights.
No content may be copied, reproduced, distributed, or used without prior written permission.
Purchase of a print does not transfer copyright or reproduction rights.
15. Limitation of Liability
To the extent permitted by law, we shall not be liable for indirect or consequential damages arising from the use of this website.
Nothing in these Terms excludes or limits liability where such limitation would be unlawful, including statutory consumer rights.
Nothing in these Terms excludes or limits liability where such limitation would be unlawful, including statutory consumer rights.
16. Force Majeure
We shall not be held liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, transportation disruptions, supplier delays, or governmental actions.
17. Governing Law
These Terms & Conditions are governed by the laws of Romania and applicable European Union legislation.
Any disputes shall be subject to the jurisdiction of the competent courts of Romania.
Any disputes shall be subject to the jurisdiction of the competent courts of Romania.
18. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. The updated version will be published on this page with the revised date.
19. Contact
Don't hesitate to contact us if you have any questions.
Via Email: hello@carmenvranau.com
Via this Link:
Contact form
Via Email: hello@carmenvranau.com
Via this Link:
